| Shoe La La is happy to accept returned merchandise under the following circumstances:
• Merchandise must be retuned to our warehouse within 21 days of purchase.
• All sales are final on the following items: sale items and jewelry.
• All merchandise must be unworn, unwashed, and with original tags attached.
• Shipping is non refundable (except for defective merchandise or by a shipping error on our part).Merchandise returned within 21 business days will be refunded.
How do I make a return?
In order to process your return you will need to download the Merchandise Return Form below, complete it, and include it with your returned items.
Returns should be shipped to:
SHOELALA.NET
1042 Camellia Blvd. No. 3
Lafayette, LA 70508
• The return shipping costs are the sole responsibility of the purchaser.
• Merchandise must be packed in its original or appropriate packaging.
• Shoes (unworn only) must be returned in their original shoe box with out damage to the box. Do not write on or tape up the box. Please wrap the box in paper or place into a larger box for shipping.
• When returning an item it is recommended that you purchase delivery confirmation or insurance, as we are not responsible for packages lost in transit.
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